Hotel Services & Amenities
The Drake, a Hilton Hotel was built as the nation’s first urban resort located at the top of The Magnificent Mile and Oak Street Park & Beach. The Historic Hotel of America has been welcoming guests, since opening on New Years' Eve 1920, offering amenities and services synonymous with Gold Coast living including:
- Check-in/Out: Digital Key Check-in via Hilton Honors app and straight to room, and express check-out.
- Cancellation Policy: 72 hours prior to arrival. Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly at 312-787-2200 or contact customer service at 1-800-446-6677
- Guestrooms: 535 non-smoking rooms equipped with wireless high-speed internet (complimentary for Hilton Honors Members and at prevailing rates or via a promotional code), a dual line speakerphone with caller ID, an in-room safe, individual climate control and a HDTV flat screen with premium movie channels.
- Stay Connected: The Drake, a Hilton Hotel offers Standard WiFi Services of 5MBPS for $12.95 per day, and Premium WiFi Services of 10MBPS for $18.95 per day.
- Transportation: Accessible by public transportation system - Chicago Transit Authority. Private transportation services include airport shuttles and hired car services for hire.
- Parking: Overnight Valet Parking is $75, Overnight Self Parking is $53 with in and out privileges and validated for up until 2pm day of check-out.
- Fitness Centers: The Fitness Center will be closed through March 31, 2020. Complimentary use of the 3,000 square foot fitness center on property. Access to the Equinox, full-service fitness center located adjacent to the hotel in the 900 N. Michigan Avenue/Bloomingdale's Building, is available for a per visit fee.
- Dining: In-room dining 6am-1am, plus five iconic outlets including Coq d'Or restaurant & piano lounge, Cafe on Oak for breakfast, the legendary Palm Court for Afternoon Tea service, and Lavazza Cafe for morning coffee and savory bites on the go.
- Meeting & Event Space: 33,657 square feet of versatile function space, including four banquet and conference areas, 14 mezzanine meeting rooms, and two boardrooms. Select locations offer spectacular lakeviews and cityviews. The hotel's onsite audio-visual partner offer state-of-the-art and a custom app for corporate and social event programming available by Encore Event Technologies.
- Business Center: offers 24 hour complimentary access equipped with technology resources to allow web surfing, copying, faxing, and printing.
- Concierge Service: Les Clef d'Or concierge
- Arcade Level Shopping: Located on the ground level including Van Cleef & Arpels, Hildt Galleries, Mangel Florist and Travel Traders.
- Pet friendly Services: Pet friendly hotel. Deposit: $100.00 (Non-Refundable) Maximum Weight: 75 lbs. Inquire with Luxe Dog Nanny founded by Julianne D'Chaump to give your dog the luxe life.
- Fact sheet: Download The Drake, a Hilton Hotel fact sheet