Hotel features include:
- Fresh fruit available at the Front Desk daily
- Luxurious bathrooms with 100% cotton bathrobes
- Individual climate control
- Dual-line telephone system with speakerphones and caller ID
- High-speed Internet access in all guest rooms and meeting space
- Wireless hot spots in various public areas (Drake Bros.', Palm Court, and the Gold Coast Foyer)
- Voicemail messaging
- Shoeshine
- Secure safe in every room
- Non-allergenic pillows (optional)
- Remote control television with cable and video on demand access
- In-room iron and ironing boards
- Daily complimentary newspaper of choice
- Nonsmoking floors and handicapped accessible rooms
- Chocolates with turndown service daily
- Clock radio with alarm
- Minibar
- Hairdryer
- MSN TV (formerly WebTV)
- Valet parking
- Turndown service on request
The Drake Hotel offers the following guest services:
- Gold Key Concierge
- Fully staffed Business Center
- Contemporary Fitness Center
- Luggage storage
- Multilingual staff
- 24-hour safety-deposit boxes
- Valet and laundry services: seven days a week
- Executive rooms with private lounge
- Express check-out
